FAQs - Denker Electronic is a company specializing in barcode and software technologies in retailing.


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Product information

All products offered for sale are under the warranty of the official distributor, importer or manufacturer. Repairs and replacements of the products are also carried out by the guarantor company.

You can easily compare the product with the 'Compare' button. Thus, you can view the products you have selected side by side on the same page and evaluate features; such as seller, price, rating, shipping and delivery time. Identify the product you want to compare. Click on the 'Compare' button located under the 'Add to Cart' field on the product page. Once your first product is added to your list, you can then select the other product you want to compare, and straight away benefit from this feature.

To find the product you are looking for, you can try our suggestions below. Search Bar: There is a search bar next to our logo at the top of the main page. You can type 'Product, Brand and Category Group' in the search bar. Keywords: You can search using words related to the product. For example, if you are looking for a cosmetic product, you can search with words related to the product's feature, such as 'concealer'. Category Selection: You can reach the relevant category by choosing from the product categories located at the bottom of our logo on the home page. For example, you can view mobile phones by choosing 'Electronics - Phones - Mobile Phones' from the top menu on the main page. Stock Status: The products that are live are the products that are in stock. Product stocks can change instantly. If the product is not visible, you can review other alternative products on our website or in the category of the product you are looking for.

If you think that there is incomplete or incorrect information in the images and descriptions of the product, you can notify us by clicking the "Report Incorrect Content" button at the bottom of the 'Product Description' section on the product page.

None of the products offered for sale are for display. All products on our platform are guaranteed by the official distributor, importer or manufacturer, and are sent to you in their original packaging.

In addition to the product images, you can find detailed information about the product features, such as color, material and warranty period, on the product page and in the Product Description section.
Order and Payment

After purchasing the product, a 9-digit order number is given to you by the system. You can access your order number from the order confirmation e-mail sent to your registered e-mail address after your purchase or from the My Account-My Orders page.

You can order with your e-mail address without being a member. As a member, you can benefit from many advantages and also track your order.

You pre-order the product when you purchase it before its release date. The advantages of Pre-orderimg* Price: When you pre-order, you will not be affected by price differences at the time of release. Stock: When you pre-order, the product will be reserved for you and you will not have to deal with stock shortages that may occur at the time of release due to high demand. Early Delivery: Since you check-out before everyone else, the preparation and shipping will be done faster, thus the product will reach you sooner once it is released. *May vary depending on the product.
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